What Is Organizational
- A field of study that
investigates the impact individuals, groups, and structure have on behavior
within organizations, for the purpose of applying such knowledge toward
improving an organization’s effectiveness.
Management and Organizational Behavior
- Manager- An individual who achieves goals through other people.
- Organization- A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
- Planning- A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
- Organizing- Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
- Leading- A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
- Controlling- Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Management skills
- Technical skills-The ability to apply specialized knowledge or expertise.
- Human skills-The ability to work with, understand, and motivate other people, both individually and in groups.
- Conceptual skills-The mental ability to analyze and diagnose complex situations.
Effective versus successful managerial activities
- Traditional management- Decision making, planning, and controlling.
- Communication- Exchanging routine information and processing paperwork.
- Human resource management- Motivating, disciplining, managing conflict, staffing, and training.
- Networking- Socializing, politicking, and interacting with outsiders.
Disciplines That Contribute to the OB field |
- Psychology- The science
that seeks to measure, explain, and sometimes change the behavior of humans
and other animals.
- social psychology- An area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one another.
- Sociology- The study of people in relation to their social environment or culture.
- Anthropology- The study of
societies to learn about human beings and their activities.
Challenges and Opportunities for OB
- Economic Pressures
- Continuing Globalization
- Workforce demographics
- Workforce
diversity
- Customer
service
- People skills
- Networked organizations
- social media
- Employee Well-Being at Work
- Positive Work
environment
- Ethical
Behavior
Coming Attractions: Developing an OB Model
- Model- An
abstraction of reality, a simplified representation of some real-world phenomenon.
- Input- Variables that lead to processes.
- Processes- Actions that
individuals, groups, and organizations engage in as a result of inputs and
that lead to certain outcomes.
- Outcomes- Key factors
that are affected by some other variables.
- Stress- An unpleasant psychological process that occurs in response to environmental pressures
- Task performance- The
combination of effectiveness and efficiency at doing core job tasks.
- Organizational citizenship behavior (OcB)- Discretionary behavior that contributes to the psychological and social environment of the workplace.
- Withdrawal
behavior- The set of actions employees take to separate
themselves from the organization.
- Group
cohesion- The extent to which members of a group support and
validate one another while at work.
- Group functioning- The quantity
and quality of a group’s work output.
- Productivity- The combination of the effectiveness and efficiency of an organization.
- Effectiveness- The degree to which an organization meets the needs of its clientele or customers.
- Efficiency- The degree to
which an organization can achieve its ends at a low cost.
- Organizational Survival- The degree to which an organization is able to exist and grow over the long term
Source- Stephen P. Robbins, T. A. (2017). Organizational Behavior. Pearson Education Limited.
Very helping
ReplyDeleteThank u
Delete